Terms & Conditions
Terms & Conditions
These Terms & Conditions govern your use of The Impossible Agency's services and website. By engaging our services or using our website, you agree to these terms.
1. Services
The Impossible Agency provides web development, digital marketing, and related services as described on our website and in your service agreement. Each engagement is governed by a separate statement of work, proposal, or contract that details scope, timeline, and pricing.
2. Client Responsibilities
- Provide accurate and complete information necessary for the project
- Respond to communications and provide feedback in a timely manner
- Grant us access to necessary platforms, accounts, and assets as required
- Adhere to payment terms as outlined in your agreement
3. Intellectual Property
Upon full payment, we transfer all intellectual property rights for the delivered work to you. We reserve the right to display completed work in our portfolio unless otherwise agreed in writing.
4. Confidentiality
Both parties agree to keep confidential all proprietary information shared during the engagement. This includes business strategies, financial data, technical specifications, and any other non-public information.
5. Limitation of Liability
The Impossible Agency shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the specific service giving rise to the claim.
6. Termination
Either party may terminate an engagement with written notice as specified in your service agreement. Upon termination, you are responsible for payment for work completed up to the termination date.
7. Governing Law
These terms are governed by the laws of Pakistan. Any disputes shall be resolved through good-faith negotiation before seeking legal remedies.